Heavenly Scents recognizes that privacy is a fundamental human right and further recognizes the importance of privacy, security and data protection to our customers. As a company, we ensure any information we may hold about our customers, including personal data, remains confidential.
What data do we collect?
The Heavenly Scents online store uses e-commerce software, developed by Shopify. If you have visited or made a purchase from a Shopify-powered store, information is collected and used about you on behalf of that particular merchant.
To complete a transaction and fulfill your order, we ask that you provide information about yourself like your name, billing address, shipping address, email address, phone number, and payment information.
How do we use your data?
We use the information provided at checkout, or saved to your account, to fulfill any orders placed on the Heavenly Scents website. In addition, where customers have subscribed to receive updates on products and services, we will use the contact information provided.
Cookies and other similar tracking technologies are processed in analytics reports which are used to gain insight, allowing us to improve our services and understand the type of traffic our website is receiving. For example, analytics about how our customers browse and interact with our website. This is known as a 'legitimate business interest'.
Please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention policy
When you place an order through our website, we will maintain your order information for our records unless and until you ask us to delete this information.
Your rights over your information
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the Heavenly Scent's contact page. Alternatively, if you prefer, you can send an email to firstname.lastname@example.org.